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SolidWorks Network clients and PDM clients are normally set up to connect to the server using the system host name. The host names are resolved to IP addresses. The client will not be able to connect if there is a mismatch between the server host and the IP.
In Solidworks 2020, File Explorer is not available due to its end of the life cycle. There are two ways to access the utility tab. A. From file explorer B. From Solidworks software under task pane.
One of the many perks of being a SOLIDWORKS Subscription Service customer is that you get access to coupon codes to take your Certified SOLIDWORKS Associate (CSWA) and Certified SOLIDWORKS Professional (CSWP) exams for free! Check out this overview on how to access and redeem your exam codes.