How to Submit an Enhancement Request

If you have ever been in a situation where you had a feeling a certain feature would make a great addition to SOLIDWORKS, do not fear. We have your back. SOLIDWORKS run a customer-focused program to enhance their product offerings based on customer feedback. Subscription users can go into their customer portal and submit a request to improve a SOLIDWORKS functionality.

In this article, we take you through the steps to submit such a request.

Step 1. Go to SOLIDWORKS customer portal at customerportal.solidworks.com and log in with your credentials.   

Step 2. Once logged in, click on Enhancement requests under My Support. This will navigate you to the database of existing enhancement requests.

Step 3. Search this database for an enhancement request that closely resembles the desired feature. If it exists, click on the request and choose the option to ‘Vote for this Enhancement’. More votes a request gets, more likely it is to get implemented in a future release.

  • However, if you are unable to locate any such requests. You can create your own enhancement request by clicking on the option to Create an Enhancement Request. The option to create an enhancement request appears after a search is performed on the database or if you click on a request to view its description.

Step 4. Once the option to create a new enhancement request is selected, a form appears to fill all the necessary details. Once filled, click the option to submit.

Step 5. Congratulations, your enhancement request has been submitted.


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